Frequently Asked Questions

  • Psychotherapy is a collaborative process where you work with a trained therapist to better understand your thoughts, emotions, patterns, and relationships. It’s a supportive, confidential space to explore what may be beneath the surface and make sense of experiences that feel confusing, difficult, or stuck.

    Rather than offering quick fixes or advice, psychotherapy focuses on understanding and self-awareness. Over time, this process can support emotional relief, personal growth, and more meaningful change.

  • I work with people experiencing a wide range of concerns, including anxiety, depression, low mood, stress, burnout, trauma, grief and loss, relationship difficulties, and challenges with self-esteem or identity. I also support people navigating life transitions, emotional overwhelm, or long-standing patterns that feel difficult to shift.

    You don’t need a diagnosis or to be in crisis to begin therapy. Many people come simply because something doesn’t feel right and they want space to better understand themselves and find a way forward.

  • The first session is a chance to get to know each other. We’ll talk about what’s brought you to therapy, what you’re hoping for, and any questions or concerns you have. There’s no pressure to share more than you’re ready to.

  • No referral is needed to begin therapy. You’re welcome to get in touch to book via my contact page

  • Sessions are 50 minutes.

  • There’s no set timeframe. Some people attend therapy short term, while others choose longer-term support. We’ll check in along the way to make sure therapy continues to feel helpful and aligned with your goals.

  • Yes. Therapy is confidential. There are some legal and ethical limits related to safety, which will be clearly explained. Confidentiality is central to creating a safe therapeutic space.

  • Yes. Online sessions are available and can be just as effective as in-person therapy. They offer flexibility and can be a good option if attending in person isn’t possible.

  • The therapeutic relationship is important. It’s okay to take time to see how it feels. If it doesn’t feel like the right fit, we can talk about this openly and explore other options.

  • Psychotherapy is often more in-depth and relational than other forms of support. While many approaches focus on managing symptoms or addressing a specific issue, psychotherapy places emphasis on understanding the underlying emotional patterns, past experiences, and relationships that shape how you feel and respond to the world.

    Rather than offering quick strategies or advice, psychotherapy involves ongoing exploration, including how earlier experiences continue to influence present challenges and how ways of coping have developed over time. The therapeutic relationship itself is central to this work. Feeling heard, understood, and accepted within a consistent relationship can support deeper change, greater self-awareness, and emotional resilience.

    Psychotherapy may be particularly suited to those wanting to explore things more deeply and develop a stronger understanding of themselves over time.

  • I am located at 35 Jervois Road, Ponsonby, in Auckland. There is free off-street parking available on site on a first-come, first-served basis, as well as plenty of paid on-street parking along Jervois Road and nearby streets.

  • If you have questions that aren’t answered here, you’re very welcome to reach out via the contact page or email me directly at alexi@alexipsychotherapy.com. I’m happy to help clarify anything and support you in deciding whether therapy feels right for you.